Terms of Use for Guanacaste Children's Community Center

Acceptance of Terms

By accessing or using the GCCC website and services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

Refund Policy
We understand that circumstances can change. Our refund policy is designed to be fair while accounting for the administrative and preparation costs associated with program registration, including non-recoverable payment processing fees incurred on our end (e.g., Stripe fees).

Please review the following terms:

Full Refund (less processing fees): A full refund, minus a a 5% administrative processing fee per registration, will be issued for cancellations made more than 30 days before the program's start date. This fee helps cover the non-recoverable payment processing charges from our payment provider (like Stripe) and administrative costs.

Partial Refund (with increased processing fee): For cancellations made between 15 and 30 days before the program's start date, a refund of 50% of the total program fee will be issued. The remainder will be retained to cover administrative costs, staffing commitments, and unrecoverable fees.

No Refunds: No refunds will be issued for cancellations made less than 15 days prior to the program's start date, or once the program has officially begun. At this point, all staffing, materials, and program commitments are finalized and non-adjustable.

Medical or Exceptional Circumstances: In cases of documented medical emergencies or other unforeseen exceptional circumstances, we may consider a partial refund or credit on a case-by-case basis. Supporting documentation may be required.

Please contact us directly to discuss your situation.

How to Request a Refund: All refund requests must be submitted in writing via email to info@gccckids.com. Please include name, program session, and the reason for cancellation. By registering for our program, you agree to this refund policy. We appreciate your understanding as we strive to provide the best possible experience for all participants.

Photo & Media Consent Policy

By enrolling your child/children in programs at the Guanacaste Children's Community Center (GCCC) in Costa Rica, you grant permission for GCCC and its affiliated initiatives (including Hope Across Borders) to capture and use photographs, video recordings, and other media of your child/children for promotional, educational, and archival purposes.

This may include use on our website, social media channels, marketing materials, internal communications, and annual reports.We prioritize the safety and privacy of all participants and commit to using such media responsibly and ethically. No compensation will be provided for the use of these images.

Should you wish to opt-out of this media consent, you must notify us in writing via email to info@gccckids.com at the time of enrollment or prior to the program's commencement.

Use of Services

By using the services, you warrant that:

• You have the legal capacity to enter into these terms.

• You will provide accurate information when creating an account or registering for our programs.

Content and Intellectual Property

The content on our website, including text, graphics, logos, and images, is owned by GCCC or used with permission. It may not be copied, reproduced, or used without our prior written consent.

User Conduct

You agree to use our website and services in compliance with all applicable laws and in a manner that does not infringe on the rights of others or restrict or inhibit their use and enjoyment.

Changes to Terms and Services

GCCC reserves the right to modify these Terms of Use and any services offered at any time without prior notice. Your continued use of our services after any changes signifies your acceptance of the new terms.

Contact Us

For any questions or concerns regarding these terms or our services, please contact us at +506 8690 9691 or info@gccckids.com